Privacy Policy

Somnis ("we", "our", "us", "the Company") is committed to protecting the privacy and security of the personal data we collect about you and being transparent about the ways in which we collect and process your personal data.

This page outlines our policies regarding how we collect, use, and disclose your personal data when you use our Service, as well as the options available to you regarding that data.

We use your data to enhance and optimize the Service. By using our Service, you consent to the collection and utilization of your information as described in this policy. Unless otherwise specified in this Privacy Policy, the terms used here have the same meanings as those in our Terms and Conditions.

Covered Processing Activities

This statement (referred to as "Privacy Policy" or "Policy") explains how we handle the personal data collected from or about you as a User of the game "Somnis" (referred to as "Services").

1. It is important to review this Privacy Policy together with any specific notices we may provide when we collect or process your personal data. This ensures you understand the purposes for which we use your information and your rights under applicable data protection laws.
2. Our Services may include links or integrations with websites, platforms, applications, games, and Services that are operated by third parties not affiliated with us. The privacy practices of these third parties are governed by their own privacy policies, which are separate from and not covered by this Privacy Policy. We encourage you to review the privacy policies of these third parties for more information about how they handle your personal data.
3. If you have any questions or concerns about any aspect of this Privacy Policy, including how we handle your personal data, please do not hesitate to contact us.

Article 1. Collection of Personal Information

In this Privacy Policy, "personal data" refers to any information that identifies or can be used to identify an individual. The specific types of personal data we collect from you depend on how you interact with us and our Services.

Here are the categories of personal data we process when you use our Services:

1. Contact Information: Includes your phone number and email address.
2. Age Information: Confirmation if you are older than 18 years.
3. Registration Information: Authentication tokens issued by third-party platforms (such as Google, Apple, Meta) through which you sign up for our Services.
4. Streamer Supporting System: Information received from Google APIs adheres to Google API Services User Data Policy, including Limited Use requirements.
5. In-Game Character Data: Your in-game character name and server name.
6. Automatically Collected Information: Data collected through cookies or other tracking technologies like web beacons, pixels, local storage, and scripts. Refer to our Cookie Policy for more details, and learn about cookies at www.aboutcookies.org or www.allaboutcookies.org.
7. Gameplay Data: Includes access time, play duration, and payment history (levels, records of gameplay with other players if necessary).
8. Purchase Information: Details necessary for processing purchases through third-party platforms like Apple Store, and Google Play Store, such as transaction date, transaction number, purchased product details, amount, market information, email address, and phone number.
9. Wallet Account Information: Data required to link your game account with your (Wallet Name) wallet account, such as (Wallet Name) wallet address, (Wallet Name) wallet ID, and Universally Unique Identifier (UUID).
10. Chat Information: Content of chats and associated metadata.
11. Support and Inquiry Management: Information necessary to address inquiries and requests from you, including your in-game character name and details related to the issue you're contacting us about.
12. Event Organization Information: Details necessary for organizing events, such as your in-game character name, crew name, server name, email address, and full name.
13. Internet or Electronic Network Activity Information: Includes your IP address, MAC address, device ID, and advertisement ID.
14. Mobile Device Information: Details such as device model, carrier information, operating system version, language settings, country information, unique device identifier, and advertising ID.

We obtain the aforementioned categories of information directly from you or from other sources, including other Users of our Services or third-party Services and organizations (e.g., Google, Apple, Meta). For details on personal data collected from third parties, please refer to Appendix II. Providing this information is essential for us to fulfill your Service requests fully. The level of Service we can provide may vary based on the information you provide.

We do not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for unique identification, health data, or data regarding sexual orientation or criminal convictions). Please refrain from submitting any sensitive personal data to us.

Article 2. Use of Personal Information

We use the personal data collected from you for the following purposes:

1. Service Provision: Your information will be used to establish and maintain your accounts, facilitate the functionality of our Services, and customize them as needed.
2. Service Improvement: We use your information to continually enhance, administer, and troubleshoot our Services, employing data analytics and testing to improve their quality.
3. Security and Safety: Ensuring the safety of our Services and Users involves detecting unauthorized use, preventing fraud, addressing security risks, and resolving technical issues.
4. Support Services: We provide relevant support Services as requested by you concerning our Services.
5. Event Management: Your data helps us invite you to events, organize them, and communicate with you regarding both current and future events.
6. Cookie Preferences: Managing your preferences regarding the use of cookies and other tracking technologies ensures our Services operate effectively, especially when collecting data through essential cookies.
7. Legal Compliance: We use your information to adhere to applicable laws and regulations, fulfilling legal obligations such as recordkeeping and transparency requirements.
8. Dispute Resolution and Enforcement: Resolving disputes, enforcing contractual agreements, implementing Company policies (such as operational policies), and defending legal claims are facilitated through your data.
9. Purchases and Transactions: Facilitating your purchases and transactions is supported by utilizing your information.
10. Pre-Registration Information: Providing updates and rewards related to pre-registration for our Services is based on the information you provide.

We will use your personal data based on the following legal grounds as outlined in Appendix I:

1. Contractual Necessity: To fulfill our obligations under the contract we have with you when you sign up for our Services under our Terms of Use.
2. Legal Compliance: To meet our legal obligations.
3. Legitimate Interests: We rely on this legal basis when our legitimate interests or those of a third party are compelling enough and do not override your rights.
4. Consent: Where you have provided your consent.

Article 3. Consignment of Personal Information Processing

The Company entrusts some personal information processing work for better convenience in providing Services as follows, and stipulates and manages necessary matters in accordance with relevant laws and regulations so that personal information can be safely managed during consignment contracts.

Article 4. Automated Decision Making and Profiling

We do not engage in profiling or other forms of automated decision-making that significantly affect you during our relationship with you. We believe in transparent and fair processing of your personal data, ensuring that any decisions made regarding your data are made with human oversight and consideration of your rights and interests.

Article 5. Disclosure of Personal Information

We may share your personal data with third parties in the following circumstances:

1. Disclosure to our Affiliates: We share your personal data with (Company) if you integrate the (Wallet Name) wallet or other Services with our Services. Additionally, we may share your personal data with our partners for operational purposes such as multilingual translation, Customer Service, and community management.
2. Disclosure to Our Service Providers: We engage third-party vendors and Service providers (or "data processors") to process your personal data for the purposes outlined above. These processors operate strictly under our instructions, in accordance with this Privacy Policy, and adhere to appropriate confidentiality and security standards. Our Service providers include companies that assist with managing support requests from you and provide cloud Services. Refer to Appendix I for details on personal data shared with third parties.
3. Disclosure to External Controllers: Your personal data may be shared with external controllers to process your information for their own purposes, primarily to handle payments and facilitate access to our Services. Please review the privacy policies of these third-party controllers to understand how and why they process your personal data.
4. Disclosure in Business Transfers: We may disclose your personal data in connection with significant corporate transactions, such as the assessment or evaluation of our business, a sale, merger, consolidation, asset sale, joint venture, initial public offering, or in the unlikely event of bankruptcy. In such cases, we will notify you of the business transfer through our website or in the form of a pop-up, and via your registered email. The transferee will be informed that they must use the personal data within the original scope of the purpose. If the data subject has previously objected, they must express their objection via email.
5. Disclosure for Legal Purposes or Professional Advice: Your personal data may be disclosed to law enforcement agencies, governmental authorities, legal counsel, and external consultants in compliance with applicable data protection laws.
6. Disclosure with Your Consent: We may share information about you with third parties when you have provided consent for such sharing.

Our Services enable you to upload and share messages and other content with others. If you engage in public activities on our platform, be aware that any information you share there may be accessed, collected, or used by other Users. Exercise caution and discretion when disclosing information in these public areas. We are not responsible for how others use the information you choose to submit in these public forums.

When you use our Services, your personal data may be transferred to countries where we, our affiliates, Service providers, and third-party controllers operate, including the Republic of Korea, the Republic of Singapore, and the United States of America.

For Users in the European Economic Area (EEA): If your personal data is transferred to a recipient located outside the EEA in a country that lacks adequate data protection standards recognized by the European Commission, we will implement appropriate safeguards to protect your personal data during such transfers. These safeguards may include using data transfer agreements that incorporate the European Commission’s Standard Contractual Clauses, ensuring your data remains adequately protected. You can request a copy of these safeguards by contacting us using the details provided at the end of this Policy.

Article 6. Children's Privacy

1. Our Service is intended for individuals aged 18 and above. We do not cater to individuals under the age of 18 ("Children").
2. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you believe that your Child has provided us with Personal Data, please contact us immediately.
3. If we discover that we have collected Personal Data from a child without parental consent verification, we will take prompt steps to remove that information from our servers.

Article 7. Information and Data Security

1. We have implemented robust security measures to prevent your personal data from being lost, accessed, used, altered, or disclosed without authorization.
2. Access to your personal data is restricted to employees, agents, contractors, and third parties who require it for business purposes only.
3. We have established protocols to address any suspected data security breaches. Should such an incident occur, we will notify you and relevant regulators as required by law.

Article 8. Information and Data Retention

1. We retain your personal data only for as long as necessary to fulfill the purposes outlined above, which include meeting legal, accounting, or reporting obligations.
2. When determining the appropriate retention period for personal data, we consider factors such as the volume, nature, and sensitivity of the data, the potential risks associated with unauthorized use or disclosure, our processing purposes, alternative means to achieve those purposes, and relevant legal requirements.
3. Our retention periods are guided by criteria such as legal record-keeping obligations, relevance to potential legal proceedings, necessity for exercising our rights, and maintaining the functionality of our Services.

Article 9. Your Responsibilities and Rights concerning Personal Information

1. The Company can legally process personal information only if one or more of the following conditions apply.
1. When the User agrees with processing his/her personal information
2. When it is necessary to fulfill the contract concluded with the User or to provide Services
3. Implementation of a contract with a User, settlement of charges, provision of Services, etc.
4. Membership management, identification, etc.
5. When it is necessary to take related measures at the request of the User
6. When the Company needs to process personal information to comply with legal obligations
7. Compliance with relevant laws, legal procedures, government guidelines, or requirements, etc.
8. When personal information processing is necessary to protect the important interests of Users (or other natural persons)
9. Detecting, preventing, or responding, etc. to fraud, abuse, security risks, and technical problems that may cause damage to Users (or other natural persons)
10. When personal information processing is necessary to perform business for the public interest or to exercise the Company's public authority
11. When personal information processing is necessary for the legitimate interests pursued by the Company or a third party
2. Users can exercise their rights in regard to each of the following subparagraphs to the Company at any time. Users have access to their personal information and have the right to correct inaccurate information. If you need additional details on your rights to exercise or wish to exercise your rights, please refer to our contact information at the bottom of this Privacy Policy. However, some of these rights may be linked to specific legal conditions and may not correspond with the specific situation of the User.
1. Right of access: Users have the right to confirm that they have access to personal information processed by the Company. If you have any questions about personal information processing or want to know about the User's personal information processed by the Company, please contact the Company at any time to obtain the information.
2. Right to rectification: Users have the right to request the Company to correct inaccurate personal information. In addition, Users have the right to complete incomplete personal information by providing additional statements.
3. Right to be forgotten: Users have the right to request complete deletion of personal information and can request deletion from the Company. The deletion of personal information can be done through the Customer center (1:1 inquiry) or by selecting to leave the membership or delete the account on the in-game screen. However, if personal information is destroyed due to membership withdrawal, related information generated and accumulated while using the Company's game Service may be destroyed together.
4. Right to restrict the processing activities: Users have the right to restrict the Company's personal information processing. However, if the User decides to restrict the Company's personal information processing in relation to Service provision, the User may not be able to use the Service.
5. Right to data portability: Users have the right to request the Company to deliver their personal information in a structured, commonly used, and machine-readable form, and to request that such information be transmitted to other controllers.
6. Right to object: Users have the right to refuse the Company to process their personal information. However, if the User refuses the Company's personal information processing, the use of the Company's Services may be restricted.
7. Right to lodge a complaint with a supervisory authority: Users can contact the Company at any time to resolve the issue if they are dissatisfied with the Company's personal information processing method. In addition, Users have the right to lodge a complaint with a supervisory authority at any time.
8. Right to withdraw consent: If the Company processes the User's personal information based on the User's consent, the User has the right to withdraw such consent at any time. The withdrawal of the User's consent will not affect the legitimacy of personal information processing based on the consent prior to withdrawal.
9. Right to automated individual decision-making, including profiling: The Users may request to cease the automated treatment of personal information, including profiling, which has critical impact or cause legal effect on them.

If you wish to exercise the rights listed above, please contact us at the provided contact information.

Article 10. Contact Us

If you have any opinions, questions, or complaints related to the Company's Privacy Policy and practices, you can contact the Company through one of the following channels:

In order to safely manage Users' personal information, the Company designates a person in charge of personal information protection as follows:

Article 11. Others

The Company may provide links to other companies' websites or materials. If you access another website by clicking the link provided by the Company, please check the Privacy Policy on that website because this Privacy Policy will not be effective on that website.

Article 12. Changes in the Privacy Policy

Due to various reasons such as changes in laws and regulations, Services, business environments, and technical issues, the Company may revise this Privacy Policy on a regular basis.

Addendum

This Privacy Policy will take effect on 30, 07, 2024.